1. Introduction

Welcome to Maharaj’s Wholesalers. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to be bound by these terms in accordance with the laws of the Republic of South Africa.

If you do not agree with any part of these Terms, please do not use our website.

2. Company Information

Maharaj’s Wholesalers is an online retail store specializing in Indian spices, incense, and traditional Indian products.
Business Name: Maharaj’s Wholesalers (Pty) Ltd
Email: contact@maharajswholesalers.co.za
Phone: 063 323 4732
Address: 9 Progress St, Vulindlela Heights, Mthatha, 5099

3. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years old or using the website under the supervision of a legal guardian.
  • You will not use the website for unlawful purposes.
  • You will not attempt to interfere with the website’s functionality or security.

4. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Colours, packaging, and sizes may vary slightly.
  • We reserve the right to correct errors and update product information without prior notice.
  • Availability of products is subject to stock levels.

5. Pricing and Payment

  • All prices are listed in South African Rand (ZAR) and include VAT unless stated otherwise.
  • Payment must be made in full before orders are processed.
  • We accept payment via secure payment gateways (e.g., EFT, debit/credit cards, or other supported methods).

6. Orders and Acceptance

  • Placing an order does not constitute acceptance of the order.
  • We reserve the right to accept or reject any order.
  • Once your order is confirmed, you will receive a confirmation email.

7. Delivery and Shipping

  • Delivery is available within South Africa.
  • Delivery times are estimates and may vary depending on location and courier services.
  • Maharaj’s Wholesalers is not liable for delays caused by third-party couriers.
  • Risk in the goods passes to you upon delivery.

8. Returns and Refunds

This policy complies with the Consumer Protection Act (CPA), 2008:

8.1 Cooling-Off Period

  • You may cancel your order within 5 business days of receiving the goods if purchased online.

8.2 Returns

  • Products must be returned unused, in original packaging.
  • Certain items (e.g., opened spices or incense) may not be eligible for return due to hygiene reasons.

8.3 Refunds

  • Refunds will be processed within a reasonable time after inspection of returned goods.
  • Delivery costs may be non-refundable unless the return is due to our error.
  • Delivery is available within South Africa.
  • Delivery times are estimates and may vary depending on location and courier services.
  • Maharaj’s Wholesalers is not liable for delays caused by third-party couriers.
  • Risk in the goods passes to you upon delivery.

9. Consumer Rights

Nothing in these Terms limits your rights under South African law, including:

  • The Consumer Protection Act (CPA), 2008
  • The Electronic Communications and Transactions Act (ECTA), 2002

10. Privacy Policy

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.

  • Personal data is collected only for order processing and customer service.
  • We do not sell or share your personal information without consent, except as required by law.

11. Intellectual Property

All content on this website, including logos, images, text, and designs, is the property of Maharaj’s Wholesalers and may not be used without written permission.

12. Limitation of Liability

To the extent permitted by law:

  • Maharaj’s Wholesalers shall not be liable for indirect or consequential damages.
  • Our liability is limited to the value of the goods purchased.

13. Indemnity

You agree to indemnify and hold Maharaj’s Wholesalers harmless from any claims, damages, or losses arising from your use of the website or breach of these Terms.

14. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

15. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the website.

16. Contact Information

For any questions or concerns regarding these Terms, please contact us:

  • Email: contact@maharajswholesalers.co.za
  • Phone: 063 323 4732

By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.