1. Introduction

Maharaj’s Wholesalers respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013 of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

2. Information We Collect

We may collect the following types of personal information:

2.1 Personal Identification Information

  • Full name
  • Email address
  • Phone number
  • Delivery and billing address

2.2 Transaction Information

  • Order details
  • Payment confirmations (we do not store full card details)

2.3 Technical Information

  • IP address
  • Browser type
  • IP address
  • Website usage data (via cookies)

3. How We Collect Information

We collect personal information when:

  • You place an order
  • You create an account
  • You contact us
  • You subscribe to newsletters
  • You browse our website (via cookies)

4. Use of Personal Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Provide customer support
  • Improve our website and services
  • Send promotional communications (only with your consent)

5. Legal Basis for Processing

We process your personal information in accordance with POPIA based on:

  • Your consent
  • Performance of a contract (e.g., fulfilling your order)
  • Legal obligations
  • Legitimate business interests

6. Sharing of Information

We do not sell your personal information. However, we may share it with:

  • Courier and delivery service providers
  • Payment gateway providers
  • IT and website hosting providers
  • Regulatory or legal authorities when required by law

All third parties are required to protect your information in line with applicable laws.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information, including:

  • Secure payment gateways
  • SSL encryption
  • Restricted access to personal data

However, no method of transmission over the internet is completely secure.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal and tax obligations
  • Resolve disputes

9. Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Object to processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator of South Africa

10. Cookies Policy

Our website uses cookies to:

  • Improve user experience
  • Analyse website traffic
  • Remember your preferences

You can disable cookies in your browser settings, but this may affect website functionality.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Phone: 063 323 4732

Email: contact@maharajswholesalers.co.za

By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.